In 2012, in addition to the medium-term projects already in progress, new shares were prioritized with the ultimate goal of expanding BIPS Operation Security involving the resources in Supervision and Control, resources in Operation Support, operational processes and teams involved in all areas of ONS Operation Centers.

In accordance with ONS Plan for Supervision and Control, development activities and implementation of the project REGER - Power Management Network - continued:

• "Field testing" in Southeast Regional Operation Center (COSR UP), in Rio de Janeiro, was completed. In Brasilia, REGER initiated the functional testing at the System Operation National Center (CNOS) and the Regional Operation Center North and Midwest (COSR-NCI). In the South Regional Operation Center (COSR-S), Florianópolis, and Northeast Regional Operation Center (COSR-NE), in Recife, tests of hardware, security and network was performed successfully.
• Deployment and ratification of ROP-REGER was completed, so-called the new operational telecommunications network essential for operational processes and data exchange between the BIPS and ONS Operation Centers and that was designed to meet the requirements of the Energy Management Network.  
• Modernization of voice communication was completed in Control Centers, with the use of IP technology.
• To ensure the effectiveness of the Plan for Contingencies of ONS Operation Centers, essential feature to ensure continuous supervision and control of the BIPS operation in emergency conditions in any of the locations, REGER architecture provides using two communication channels of data and voice in Regional Centers calls with adequate availability and performance. The activities of deployment of the monitoring system of the availability of these channels have been initiated with great involvement of agents.

The National System Project for Observability and Controllability - SINOCON reached in 2012 the deployment of new data acquisition units in 101 of the 116 facilities planned in this stage. Lots 1, 2 and 3 are completed. In Lot 4, five facilities were completed by 2012 and fifteen other facilities are underway.

For the development of ONS Operation Teams in 2012:

• The development works of the Structured Training Program for Empowerment of Real Time Teams were started. The program aims to improve the technical performance of these teams to a level compatible with the evolution of system complexity. The first stage of this project will be completed in 2013 with the support of expert advice and experience in such work.
• Several simulated exercises on restoration of the BIPS were conducted with the participation of ONS Operation Centers and guest agents, representatives in the areas of transmission, generation and distribution. This year, the exercises have evolved with improvements made to the access of agents to ONS simulators, as well as in-company training for the participating agents. Performed systematically since 2006 in order to simulate a possible scenario of occurrence in the operation of the BIPS, such exercises allow evaluating the performance of teams, processes, procedures and adequacy of resources. They serve as a tool for development of professionals involved who use environments similar to Operation Centers control rooms, with all its infrastructure capabilities, simulating the conditions of possible occurrences in the BIPS.

47,615 interventions for maintenance and / or testing on equipment and electrical installations of the BIPS were coordinated and carried out, ​​and all the adjustments and rescheduling needed to meet current operational procedures and in compliance with the security criteria established were made.

Regarding the Grid Procedures, should be highlighted:

• Review of Submodule 10:14, contemplating a revision of Technical Requirements for Facilities Operation and aiming at the expansion of operational security of the BIPS.
• Revision 2012 of Complementary and Supervision Networks, as well as routine RO-RD.BR.01 - "Setting the Network to which belong the equipment of a facility of the BIPS", presented at regional meetings, to Transmission, Generation and Distribution Agents.
• 1,628 revisions from a total of 1,074 current regulation documents were performed, updating them or inserting improvements.
• Issuance of technical reports, subsidizing issuing opinions on access for new works or facilities, setting a new record in 2012.

In order to improve the processes of analysis and verification of operation, the following activities may be mentioned, among others routinely performed:

• Consolidation of the process of calculating MUST, including the calculation for generators and for periods out of peak load.
• Implementation of WEB version for SAGIC, providing greater ease and security for verification of generation, exchange and load data.
• Revision of the criteria and procedures for evaluation of verbal communication in the operation.
• Establishment of working groups for improvement of processes and alignment of understandings regarding the verification of transmission, generation and use of the transmission system data, used for financial accounting purposes, with important results for the Agents.
• Development of applications by using the PI app - OSIsoft Company - for exploration of BIPS Operation data, for developing applications using PI - OSIsoft.

With the result of 98.5% satisfaction for a sample of 100 agents (generation, transmission, distribution and free consumers) - a survey on customer satisfaction relative to the processes and products of Operation Centers was conducted with the aim of measuring points to be improved from items or issues specifically identified.

The intense involvement of the Regional Operation Centers in Florianópolis, Recife and Rio de Janeiro also deserves to be highlighted regarding the preparation of the Plan for Building Moving, whose execution will occur at these locations in 2013, in order to be observed strictly the criteria for maximum operational security of the BIPS, when it is effected the transfer of these operation centers and resources to the new facilities.